Privacy Policy

Effective Date: January 9, 2026
Last Updated: January 9, 2026

At Jules Communications, including its BDNG division (accessible notably through the websites julescommunications.com and BDNG.ca), protecting personal information is a core priority. This Privacy Policy is intended to clearly, transparently, and accessibly inform individuals about how we collect, use, disclose, retain, and protect personal information, in accordance with the Act respecting the protection of personal information in the private sector, as amended by Law 25 (Québec).

This Policy applies to all personal information collected by Jules Communications, including information collected through its websites, electronic forms, email communications, marketing platforms, technological tools, and any other interaction with us.

  1. Person Responsible for the Protection of Personal Information

In accordance with Law 25, Jules Communications has designated a person responsible for the protection of personal information.

Person Responsible for the Protection of Personal Information
Management - Jules Communications
E-mail : [email protected]

Jules Communications acts as the person responsible for the protection of personal information for all its activities and divisions, including BDNG.

This person oversees compliance, handles requests, manages incidents, and ensures the implementation of appropriate safeguards.

  1. Personal information collected

We collect only the personal information necessary for our professional activities. Depending on the circumstances, this may include:

    • First and last name
    • Email address
    • Phone number
    • Company name and professional details
    • Content of messages transmitted via forms or e-mails
    • Technical information (IP address, browser type, pages visited), when required

Personal information is collected directly from you in a voluntary, informed, and transparent manner.

  1. Purpose of collection

Personal information is collected and used for the following purposes:

    • Respond to requests for information, contact or quotation
    • Providing our services and ensuring professional follow-up
    • Manage customer relations using management tools
    • Communicating in our business and marketing activities
    • Improve our website, our services and the user experience
    • Meeting our legal and regulatory obligations

We limit the information we collect to that which is necessary to achieve these objectives.

  1. Technology tools and suppliers

Jules Communications uses a variety of technological tools to support its activities, including management, hosting, communications, marketing, automation, analysis and performance solutions.

These service providers may have access to certain personal information only to the extent necessary to perform their services. Contractual, organizational, and technical safeguards are implemented to ensure a level of protection equivalent to that required under Law 25.

  1. Cookies and tracking technologies

Our websites use cookies and similar technologies to :

    • Ensure smooth operation of sites
    • Analyze usage and improve performance
    • Measuring the effectiveness of our marketing initiatives

On your first visit, a consent banner allows you to accept or refuse the use of non-essential cookies. You can change your preferences at any time via your browser settings.

  1. Consent

We collect, use and disclose personal information with your consent, except where otherwise provided by law.

Consent may be express or implied depending on the context. It may be withdrawn at any time, subject to legal or contractual obligations, by contacting us at the above address.

  1. Disclosure of information to third parties

Personal information may be disclosed to third parties only:

    • Where necessary for the provision of our services
    • When required by law or competent authority
    • With your consent

We ensure that these third parties offer sufficient guarantees for the protection of personal information.

  1. Safety measures

We implement reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, loss, use or disclosure. These measures are appropriate to the sensitivity of the information.

  1. Storage and destruction

Personal information is retained only as long as necessary for the purposes for which it was collected or in accordance with applicable legal obligations. When it is no longer required, it is destroyed or securely anonymized.

  1. Rights of persons concerned

You have the following rights:

    • Access your personal information
    • Request correction of inaccurate or incomplete information
    • Withdraw your consent
    • Request deletion, where applicable
    • Request the portability of technological information

All requests must be made in writing. We will reply within 30 days.

  1. Information outside Quebec

When personal information is communicated outside Québec, we conduct a privacy impact assessment and implement appropriate protective measures, in accordance with Law 25.

  1. Policy changes

This policy may be amended at any time to reflect legislative or operational changes. The current version is always available on our websites.

  1. Contact us

For all questions, comments, complaints or requests relating to the protection of personal information :
[email protected]